Warranty
All VR Tactcial Gear products are covered by a 2-year limited warranty against manufacturing defects.
What’s Covered
Manufacturing defects
Material failures under normal use
Structural issues related to production
What’s Not Covered
Damage caused by misuse or modification
Accidental damage or abuse
Third-party accessories not manufactured by VR Tactical Gear
Custom Adapters
Custom or third-party compatibility adapters may:
Be produced to fit non-standard controller designs
Be 3D-printed to accommodate unique dimensions
Due to variability in third-party designs, fitment cannot be guaranteed for all custom adapters.
How to Make a Warranty Claim
If you believe your product qualifies for a warranty claim:
Contact us with your order number
Include a description of the issue and photos if applicable
We’ll review your claim and work with you on the next steps.
You can contact us here to initiate a warranty claim or answer questions about the warranty policy
